How to opt-out or Disabled DND restrictions?

Created by Wired Banking Africa, Modified on Tue, 20 Sep 2022 at 01:36 AM by Wired Banking Africa

How can I remove DND restrictions to be able to receive sms alert?

DND stands for Do-Not-Disturb. A service introduced by Nigerian Communication Commission (NCC) that enables mobile subscribers to opt out of marketing/promotional messages of which bulk SMS is classified as one. Hence, mobile numbers on the DND list are not able to receive bulk SMS via the regular route.

The solution to numbers affected by the DND Service

Agreeably, this is quite a huge challenge for businesses that want to have seamless communication of promotional and transactional messages with their customers via SMS.

The first step to solving this is to tell your recipients to check their DND status and deactivate it from their phone lines following the guidelines shared below

Text 'STATUS' to '2442' to check your DND status (for all networks in Nigeria).

To opt out of DND,

on MTN text 'ALLOW' to '2442',

on GLO text 'CANCEL' to '2442',

on Etisalat text 'START' to '2442',

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select atleast one of the reasons

Feedback sent

We appreciate your effort and will try to fix the article