How to request for Reversal for failed transaction on Wired Banking Lite

Created by Wired banking support team, Modified on Thu, 08 Sep 2022 at 12:55 AM by Wired banking support team

After 3- 24hrs of transaction and your client or recipient did not receive payment or Value, go to your statement of account, and get transaction ID, attached to that transaction , Amount and Date . While you open up an online ticket for reversal, concern should be resolve within 3-24hours.

You can likewise do a follow up on Whatsapp channel with your ticket No . With the support team if your ticket has not be resolved within 24hours..

All reversal request should have a ticket No as to enable us assist resolve concern as soon as possible.


Be sure not to submit, duplicate reversal request for one transaction, doing so means all request will be declined and the reversal will not occur. 

 Repeated attempt will lead to suspension of your account as it will be match as fraudulent operation within Wired Banking ecosystem.

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